Lanson Place Causeway Bay, Hong Kong

This is one of the best hotels we’ve ever stayed in, it truly feels like home. From the moment we walked in, the staff were incredibly welcoming, warm and friendly. Throughout our stay, they were very attentive and proactively serving the guests, always ensuring we were comfortable and all our needs were met. Additionally, the hotel’s beautiful interior design, cleanliness and aroma really captured my attention and we felt very comfortable staying here. I’m really impressed with the staff’s behavior, they personalized our experience and remembered small details. I’m definitely planning to stay again here when I return to Hong Kong. Special thanks to Sam, Polly, Eric, Naila, Amina and the rest of the staff who made our stay extra special!

breakfast is perfect comfortable

This is a fantastic hotel in a city full of fantastic hotels! It's very understated but impeccable. We are a family of 3 with a 4 year old toddler. They provided shampoo, conditioner and shower gel for kids, as well as a little pack of activities on arrival. The extra kid bed was a good size for even an adult to sleep on. At breakfast, staff made the effort to talk to our child and brought her fruit or drinks that she particularly liked (she loved those raspberries!) We felt very welcome. Check in was smooth and quick. We waited in their orangery with a drink while they sorted everything out for us. It was extremely professional. The hotel was very quiet in general, but especially in the evening, which was very important to us. The room was a good size for HK and it was throughly clean. The breakfast was exceptional.I really liked that the portions were on the smaller side because it discouraged waste. I've been to hotels that have huge buffets and greedy people take mountains of food that they don't even eat. This is not like that. The buffet selection is smaller than large chain hotels, but it's very well done. Everything I ate was delicious. The hotel encourages sustainability and it's products support that. Finally the location is the best we've stayed in during our numerous trips to HK. It's walking distance to countless cafes, restaurants and shops. The area is buzzing! We'd stay again any time we go back to HK.

Exceptional & friendly staff always willing to assist. Location was perfect and accessible for shopping and spoilt for choice with food outlets and fine dining. The rooms were comfortable and enjoyed the French style setting.

Love this beautiful well-designed hotel! Location is great, near to MTR, several shopping malls and eating places. Service was excellent, the staff were helpful and friendly. It was a really comfortable stay for us with a baby. They knew we were travelling with a baby and asked if we needed more baby amenities and they provided a baby cot, high chair, bottle warmer and steriliser! I would definitely come back and stay here again!